Our comprehensive list of FAQ’s should solve any queries you might have!
Selling With Us
No, submitting the form simply gives us the opportunity to hear more about your business and to give you further information about joining us.
As each application is reviewed individualy, we are unable to provide further details without a successful application.
We will always require images of products you wish to sell. However, this may be via a link to your website, social media page or an online photo sharing application
Unfortunately not. Utique.co.za is dedicated to promoting local artists and small businesses.
Shopping With Us
Click here to see our ‘Contact Us’ page.
Click here to see our ‘How it Works’ page.
It isn’t necessary to create an account in order to shop with us. However, creating an acccount allows you to store addresses to save time in the future, track the status of your order and view your order history.
It’s important to us that you are kept up-to-date on the order process and informed of any transactions/orders that you make on Utique.co.za. In order to do this, we need an email address. We never pass on your email address to any third party so your security is guaranteed.
The estimated delivery date for each product is stated on the product page.
If you have an account with us, you can also check the status of your order by clicking on My Account
Delivery times may vary according to the seller. Please see our delivery policy for more information.
You can track your order via your My Account page
If you have shopped on Utique.co.za as a guest and do not have an account, you can request tracking information by emailing firstname.lastname@example.org
Simply click on the ‘forgotten password’ link from the sign in page. This will explain how to reset your password.
Utique.co.za accepts card payments via PayFast, a secure payments processing service. The following card types are accepted:
Utique also accepts payments via EFT.
At Utique.co.za, we ensure that we offer all our customers the highest level of security possible on all card payment orders. All online credit card payments are processed by the PayFast Internet Payment Gateway. Card Holders may go to www.payfast.co.za to view PayFast security policy.